Tag: Lessons Learned
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What My Best ERP Customer Taught Me About Implementation Success
This project should have been harder than it was. An accounting leader at a major NYC museum came to us with an ERP migration that had every red flag in the book: If you’ve been around enterprise software implementations long enough, you’ve seen this setup. These projects typically drag on for 18+ months, blow…
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What 300 Certinia Implementations Taught Me
After working on over 300 Certinia implementations, I’ve seen patterns emerge—some that lead to smooth, successful rollouts, and others that derail even the most well-intentioned projects. Here are the three lessons I come back to again and again. 1. Real Data Changes Everything Abstraction is hard. Most end users can’t fully…