Tag: Professional Services
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Timecard Move Wizard
Does this sound familiar? 5 minutes per timecard move. 20 moves per week. That’s 87 hours your operations team spends fixing timecard data entry mistakes every year. That’s why we built the Timecard Move Wizard. Like our period locking feature that helps finance teams, this wizard solves an operational pain point that Certinia didn’t…
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Tracking Project Margin in Certinia PSA
Just fill in the default cost rate, and PSA will do the rest. That’s the advice you’ll get when you ask how to track project margin in Certinia PSA. And technically, it’s true. Fill in a bill rate on an assignment and fill in the cost rate on the Resource record, and the…
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Why Fewer Configuration Decisions Lead to Better Results
Psychologist Barry Schwartz in The Paradox of Choice tells us that fewer choices are almost always better. One or two options will be superior to three or more. Why? Because of analysis paralysis. When given too many choices, it’s human nature to try to understand each, often leading to dissatisfaction and no decision being made. A…