Psychologist Barry Schwartz in The Paradox of Choice tells us that fewer choices are almost always better. One or two options will be superior to three or more. Why? Because of analysis paralysis. When given too many choices, it’s human nature to try to understand each, often leading to dissatisfaction and no decision being made. A counterintuitive outcome.
The same principle applies to Certinia PSA implementations. Certinia’s professional services automation platform is a remarkably flexible solution with over a thousand configuration options that can be adjusted. In a traditional PSA implementation methodology where you start the project with a whiteboard, you are likely to spend time churning on requirements instead of delivering value.
The Icon1 Approach to PSA Configuration
That’s why we built Icon1. Based on our experience with hundreds of PSA implementations and 15 years as a Certinia partner, we make the configuration decisions for you. These are the same choices that 90% of our customers have reached—but the hard way.
In a Traditional PSA implementation approach, the first 3 to 4 weeks are spent in discovery meetings, debating configuration options and building requirements that seem critical but rarely get used. More requirements lead to more configuration, more testing, and more delays.
Icon1 comes pre-configured based on what actually works for most customers. The strength of a SaaS solution like Certinia PSA is that the out-of-the-box features don’t require extensive testing. So we give you working software in two weeks.
The Hidden Cost of Too Many Choices in PSA Projects
Professional services automation implementations often suffer from:
- Time wasted in endless discovery meetings debating PSA configuration options
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Delayed go-live schedules while stakeholders test custom features
- Implementation cost creep as project scope expands beyond core PSA functionality
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Team exhaustion as you approach go-live, especially from stakeholders who have the least time to give
How Icon1 Eliminates Configuration Paralysis
Icon1 eliminates the paradox of choice. We’ve already made the thousand configuration decisions based on proven best practices from hundreds of successful Certinia PSA deployments. You get straight to value. No whiteboard required.
Two weeks. $10,995. Production-ready PSA software.
About Icon Cloud Consulting’s Certinia PSA Services
Icon Cloud Consulting is a Tier 1 Certinia Systems Integrator specializing in professional services automation implementations. With over 300 completed Certinia projects, our team brings deep expertise in PSA consulting services, resource management, project financials, time tracking, billing automation, and revenue recognition.
Our Icon1 rapid deployment solution delivers full PSA capability, including project management, resource planning, timecard management, and financial controls in two weeks. Unlike traditional PSA implementation methodologies that extend timelines through excessive discovery and configuration debates, Icon1 leverages proven best practices to get your team productive immediately.
Whether you’re implementing Certinia PSA for the first time, upgrading from legacy systems, or looking to optimize an existing deployment, Icon Cloud Consulting provides the implementation expertise and ongoing support to maximize your return on investment.
Ready to eliminate analysis paralysis from your PSA implementation? Contact Icon Cloud Consulting to learn how Icon1 can deliver production-ready Certinia PSA in two weeks. Download the Icon1 Data Sheet for complete pricing and feature details.