Tag: PSA
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Why Fewer Configuration Decisions Lead to Better Results
Psychologist Barry Schwartz in The Paradox of Choice tells us that fewer choices are almost always better. One or two options will be superior to three or more. Why? Because of analysis paralysis. When given too many choices, it’s human nature to try to understand each, often leading to dissatisfaction and no decision being made. A…
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How to Close Time Periods in Certinia PSA
Your accounting team closes February on March 5. On March 12, a consultant submits a timecard for February 28. Now your PSA and accounting systems are out of sync—and finance is asking questions you can’t answer. Certinia PSA doesn’t have native period closing like your accounting system does. But you can build it yourself.…
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What 300 Certinia Implementations Taught Me
After working on over 300 Certinia implementations, I’ve seen patterns emerge—some that lead to smooth, successful rollouts, and others that derail even the most well-intentioned projects. Here are the three lessons I come back to again and again. 1. Real Data Changes Everything Abstraction is hard. Most end users can’t fully…